Outsourcing is defined as “having work done by someone or group outside of the company (not a direct employee) that is required to complete a project or process. All companies larger than a sole proprietor leverage outsourcing for some portion of their business operations that enables them to be more effective, including:

• Outsourcing of non-core tasks and functions
• Outsourcing to reduce the cost and/or time of a task, function or process
• Outsourcing for specialized expertise not resident in the company
• Outsourcing of specialized non-reoccurring tasks and functions

With the advances in technology and the internet, companies are now able to leverage the best, most efficient and cost effective resources from nearly anywhere in the world.

In today’s global economy, it is imperative that companies strategically leverage offshore outsourcing opportunities to enhance their competitive advantage. While the immediate cost benefits of any offshore strategy are apparent, there are many issues that need to be addressed carefully. What kind of solution will really work most effectively in the long run? How much control would you have over the processes and quality? Who will have the operational authority over the offshore team? How will offshore outsourcing impact your current US-based team in terms of its morale and productivity?

Since 1987 IMPACT Engineering has been a leader in the outsourced engineering services industry and understands what it takes to help you leverage global economic forces effectively. Our “Local Contact and Control” (LCC) model, that harnesses our Offshore Delivery Center (ODC) offers you the best of both worlds – literally and figuratively. Take advantage of the cost savings, flexibility and scalability resulting from offshore outsourcing, while avoiding delays, management headaches and loss of control.

IMPACT’S LCC is a full-service, custom solution that makes it quick and easy for you to leverage resources based in our Offshore Delivery Center as a dedicated offshore team or to address large time sensitive projects. Our LCC model is based on a true customer-vendor partnership. We follow a well structured four-step methodology that allows us to get you up and running quickly

1. UNDERSTAND: Understand your product, standards and business goals related to outsourcing
2. PLAN: Develop a plan that addresses the outsourcing goals includes creating a local and offshore team
3. SET UP: Ensure the security of your proprietary data and prepare the necessary infrastructure (legal documents, space, hardware, software and connectivity).
4. EXECUTE: Manage local and offshore teams including coordination of logistics to ensure quality and timely delivery

Key benefits of IMPACT’S LCC solutions:
• Cost Savings: Cost saving range from 40% to 60% as compared to client’s internal costs or other US based alternatives
• Increased Flexibility: Either as a dedicated team for your long term needs or for a large project, IMPACT’S offers significant flexibility and scalability by drawing from its vast pool of ODC resources, as well as US-based resources.
• Productivity Increase: With the IMPACT team providing backup support your staff can focus on innovation and design with fewer distraction resulting in greater productivity
• Complete Control: By design the LCC solution by design follows your standards and best practices, but is flexible in its application allowing for changes in your processes or requirements
• Improved Project Delivery Time: By properly planning to take advantage of the time difference between the US and India, project delivery times can be reduced up to 30% once the team has completed its learning curve.
• Knowledge Base: Using the LCC model as a dedicated solution builds and retains proprietary knowledge resulting a better ROI over time as compared to a project by project approach to outsourcing
• Security: You are involved from the beginning in the design and planning of the infrastructure that ensures your data is in a safe and secure environment
• No RFP/Vendor Issues: IMPACT acts as the manager and facilitator for your support team, rather than a vendor trying to maximize profits by cutting corners. The philosophy results in a long term partnership with one common goal, achieving your outsourcing objectives.
• Reduced Risks and Liabilities: All resources in your support team are employees of IMPACT or Technosoft (IMPACT parent company) and the facilities are owned or leased by IMPACT/Technosoft. This frees you from local hiring and firing issues along with any management risks, bureaucratic hurdles and corporate liabilities associated with doing business in a foreign country.

IMPACT’S unique “Local Contact and Control” (LCC) model is a great way for your company to quickly leverage the advantages of technology and globalization. IMPACT and our LCC model can add significant value and competitive strength to your existing engineering organization in a very short time.

IMPACT your success!